Children & Young People

 

ChatHealth - school nurse text service for young people in Gloucestershire

ChathealthBack to school (and college) preparation normally entails shopping for new backpacks, stocking up on school supplies and getting sports gear in order.

GCS’ ChatHealth text messaging service can also offer county’s 11-19 year olds confidential advice about their health and wellbeing when they return to education, and is available all year.

The service offers support to young people with questions relating to a wide range of health and wellbeing issues including: relationships, bullying, healthy lifestyle, anxiety, drugs, smoking, stress, body worries, alcohol, self-harm and sexual health. As well as giving advice, the School Nursing Team can signpost to appropriate services and other support.

Messages sent to the dedicated number (07507 333351) are delivered to a secure website, and responded to by a GCS School Nurse. The service is available Monday to Friday from 9am to 4.30pm, excluding bank holidays. Texts are usually replied to within 24 hours. Out of hours, anyone who texts the service receives a bounce back message explaining where to get help if their question is urgent, and when they can expect a response.

Although the service is confidential and young people do not need to disclose their name, if there is a concern for an individual’s safety, there are safeguarding procedures in place.

Young people are still able to see a School Nurse face to face in a school or college drop in or other setting.

 


Our Trust has a a range of teams and services which work with children and young people.

The links below, or on the left of this page, will take you to the webpage for that team or service.