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Get a health check-up, see a play and quiz the leaders of community services in Gloucestershire at an event on Monday.

Gloucestershire Care Services NHS Trust is holding its Annual General Meeting on Monday, November 2, with a 90 minutes exhibition followed by an hour-long formal session.

As well as health checks by the community nursing team, the exhibition will include a performance by Gloucestershire Voices, a self-advocacy group for adults with learning disabilities and displays on:

  • Community hospitals

  • Dental services

  • Healthy lifestyles

  • Rapid Response Service

  • Children’s Health

  • Healthwatch

The formal session will include an overview of the Trust’s financial position, a summary of key achievements over the last 12 months and a look ahead to future plans for community services.

Chair Ingrid Barker said: “This event offers people the chance to get a full overview of the wide-ranging work of our Trust and to meet and question members of the board about the services which matter to them. I’m looking forward to meeting and hearing from the communities we serve.”

Members of the public will also have an opportunity to put questions to members of the Trust board.

The meeting will be at Blackfriars in Gloucester, with the exhibition running from 3pm to 4.30pm and the formal session between 5pm and 6pm.


The Care Quality Commission’s (CQC) report into Gloucestershire Care Services NHS Trust has praised staff across the organisation for delivering care with kindness and compassion, and with a strong, visible patient-centred culture. The inspectors gave an ‘Outstanding’ rating for care in the seven community hospital inpatient services, and highlighted that patient expectations were exceeded.

Inspectors also concluded that the Trust’s leadership in the majority of service areas was ‘Good’, with some inspiring examples of innovation. In total, two thirds of areas across the Trust were rated as ‘Good’ or ‘Outstanding’, but overall the Trust had a rating of ‘Requires Improvement’.

Where specific concerns were raised by the CQC about issues in the Minor Injuries and Illness Units, immediate action was taken by the Trust in June to comply with CQC recommendations – evidence of this was provided to the CQC during the course of the inspection.

The CQC inspected the Trust’s seven community hospitals, adult community services, urgent care services, children and young people’s services, end of life care, and sexual health services in June, and dentistry in August 2015.

Paul Jennings, Chief Executive, said: “We fully take on board the CQC’s findings. We will continue to do what we’re great at – caring for our patients – being kind, compassionate and always promoting people’s privacy and dignity.

"As a relatively young NHS organisation, the Trust is still developing systems to capture a complete view of all our activities, along with a robust IT infrastructure to support our geographically dispersed work force. I fully recognise that the Trust requires improvement, primarily in respect of our organisational processes, and I’m confident that each and every one of us will reflect on the feedback, and strive to become better in the areas highlighted for improvement.”

“There were a number of areas highlighted as outstanding practice within the report, such as how patients’ individual needs are met in all our community hospitals, the seven day service provided by the children’s community team, and the collaborative working in sexual health.”

“As a Trust, we’re keen to continuously improve, and we have already completed actions which needed urgent focus. For the remaining areas, we have developed realistic, detailed, short, medium and long-term improvement action plans. We are also ensuring that we recognise all the good practice, and are seeking to make this outstanding. We look forward to welcoming the CQC inspectors back at a later date, to provide an update on how we are progressing against our plan.”

The CQC is an independent regulator of health and adult social care whose job is to make sure health and social care services provide people with safe, effective, compassionate, high-quality care by monitoring, inspecting and regulating services to make sure they meet fundamental standards of quality and safety.

  • The full report and ratings are available on the CQC website here

  • For more information please contact the Communications Team on 0300 421 6492 or email


Outside Ciren smallerPatients and visitors to community hospitals and other community services across Gloucestershire may meet the Care Quality Commission’s (CQC) Chief Inspector of Hospitals team later this month.

Gloucestershire Care Services NHS Trust will be welcoming the team on Monday 22 June and they will stay until Friday 26 June for a routine inspection which has been planned since January.

The inspection will not disrupt services, and any patients, service users or visitors who encounter a member of the CQC teams are invited to give their view on the care they have received.

Milsom outside smallA two-year project to provide new premises for sexual health services in Cheltenham has reached fruition with the opening of a new purpose-build clinic in the town.

Historically, contraceptive services have been provided at St Paul’s Wing at Cheltenham General Hospital, while genito-urinary medicine has been delivered at Benhall Clinic.

But following a search for, and purchase of, a new site followed by a custom-rebuild to provide the best possible facilities, Gloucester Care Services NHS Trust has opened its new clinic in Milsom Street.

Mike Roberts smallerGloucestershire Care Services NHS Trust has announced that Dr Mike Roberts has been appointed as Medical Director. Mike joined the Trust as Deputy Medical Director in July 2014 and will now take over as Medical Director from Jo Bayley, who is continuing to work as a GP in Gloucester as well as with the Care Quality Commission.

Mike has extensive experience of health service management, having previously served as Professional Executive Chair for West Gloucestershire Primary Care Trust (PCT), Medical Professional Lead (and Responsible Officer) for Gloucestershire PCT and as a member of the Gloucestershire Local Medical Committee. Mike also has a particular interest in clinical governance and is a member of the Performance Advisory Group of NHS England, which deals with complaints and concerns about GP performance.

He said: “I am delighted to have been appointed as a permanent colleague within the Trust. I qualified as a Doctor in 1982, then worked in a number of hospitals before becoming a GP in Gloucester in 1990. My extensive clinical knowledge and ongoing experience as a practising GP will hopefully provide many benefits to colleagues and service users across the Trust.”

Cinderford District Nursing TeamA Gloucester volunteer with more than 50 years’ service, a tireless advocate for homeless healthcare and a team of community nurses who provide end-of-life care were among the stars at a recent NHS awards ceremony.
Gloucestershire Care Services NHS Trust held its second annual Celebrating You awards on Thursday (May 21), with three separate showcase events held across the county and attended by more than 150 colleagues and volunteers from health and social care.

Presenting the awards, Paul Jennings, Trust chief executive, said: “These awards are a real opportunity to say “thank you” to the outstanding individuals and teams who work across the Trust’s community health and adult social care services, providing support to local people. We received 168 nominations this year, and I know everyone always says it, but it really was difficult to pick our finalists!

"It was an honour to hear members of staff talking so passionately about the work that colleagues are doing day in, day out, and to come together to recognise their dedication and compassion.” 

Ceri Skinner smallDistrict Nursing Sister Ceri Skinner is planning a hair-raising Valentine’s Day to raise money for Cancer Research

Tewkesbury Royal small v2
Staff at Tewkesbury Community Hospital were celebrating last week after a successful and enjoyable opening ceremony performed by Her Royal Highness The Princess Royal.