Community Hospitals in the Forest of Dean - Public and Staff Consultation

The 12 week Community Hospitals in the Forest of Dean public and staff consultation ended on 10 December 2017. We would like to thank everyone who has taken part and...

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High profile campaign launch as the NHS prepares for winter

    The NHS in Gloucestershire is launching its winter campaign and asking people to think twice before heading to A&E or calling 999 when it’s not an emergency. The campaign visuals under the...

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Patients across Gloucestershire are being urged to get the right healthcare advice this winter and leave the county’s two Emergency Departments to care for people with serious injuries and life threatening conditions.

Dr Tom Llewellyn, Clinical Director for Emergency Care at Gloucestershire Hospitals NHS Foundation Trust said:

“Our emergency departments are very busy places, particularly during the winter months, and therefore we urge the public to do the right thing and only use A&E if they have life threatening conditions or serious injuries.

If it isn’t a genuine emergency, you are likely to receive the care you need in a more timely fashion if you access other health services available. We need to focus our time on those patients who are seriously unwell.”

If people are ill or injured and are unsure where to turn, they are advised to follow the ASAP message – download the ASAP App (ASAP Glos NHS), Search the website (, Ask NHS 111 or Pop in to their local pharmacy.

Dr Andy Seymour, Clinical Chair of NHS Gloucestershire Clinical Commissioning Group said:

“The choice of healthcare options is often greater than people realise, particularly for the treatment of minor ailments.

The local pharmacy is a great first port of call. Pharmacists are qualified to give advice on a range of conditions, are experts on medicines and can advise people on whether they need to call or visit another NHS service.

Candace Plouffe, Chief Operating Officer at Gloucestershire Care Services NHS Trust, which runs the county’s community hospitals and its community nursing service said:

“We have minor injury units at all seven of our community hospital sites where we can treat a wide range of conditions including minor illnesses, sprains, simple fractures, minor burns, stitches and skin problems and would encourage people to use these where possible as an alternative to A&E.

You are likely to be seen quickly, there is free parking available and you don’t need to make an appointment.”

7 December 2016 




Pregnant women and new mums in Gloucestershire are to benefit from nearly £1.5M funding that will improve specialist community mental health support for women, their babies and families.

NHS Gloucestershire Clinical Commissioning Group (CCG) worked with partners including 2gether NHS Foundation Trust (2gt), Gloucestershire County Council (GCC), Gloucestershire Care Services NHS Trust (GCS) and Gloucestershire Hospitals NHS Foundation Trust (GHNHSFT) to submit the county's case to government in a bid to secure funding which will be released over the next three years.

Gloucestershire is one of only 20 areas across the country to be successful in being awarded this national funding.

The funding will be used to set up a new community mental health team which specialises in supporting pregnant women, new mothers, their babies and families experiencing post-natal depression and other emotional difficulties.

Dr Jeremy Welch, GP in Tewkesbury and Clinical Lead for Maternity Services at NHS Gloucestershire CCG said:

"Improving support for pregnant women and new mums is one of our key priorities in Gloucestershire.

"Over the past few years, we have been working with and listening to women, and their partners, who have themselves experienced mental health problems around the time their baby is born. This has given us invaluable insight, and has helped us to develop our plans and guide steady improvements in care and support for women and families.

"Establishing this Specialist Perinatal Mental Health Team is an important part of our future plans, and will enable us to ensure that women have access to expert advice and information on the risks of pregnancy and childbirth on their mental health."

Dr Sally Morgan, Consultant Psychiatrist at 2gether NHS Foundation Trust said:

"The team will provide specialist care for women who have experienced severe mental illness such as schizophrenia or psychosis while pregnant or after birth, responding quickly if they become ill and helping to minimise risks to both the mother and baby. They might do this, for example, by giving medication advice, offering psychological support and providing lifestyle advice. They will also be able to offer expert advice on the risks and benefits of treatment options."

Dawn Morrall, Assistant Director of Midwifery at Gloucestershire Hospitals NHS Foundation Trust, said:

"We are recruiting a perinatal mental health specialist midwife to be part of this team to work to ensure that women have a comprehensive plan to support their mental health during pregnancy and after the birth of the baby.

"The team will work closely with Improving Access to Psychological Therapy services (IAPT), maternity services, health visitors, GPs and community organisations which can provide advice and care for women."

Kathy Williams, cabinet member for long-term care at Gloucestershire County Council said:

"Pregnant women and new mums need their mental health to be as well cared for as their physical health. This is an important part of making sure that, right across health and social care, mental health issues are treated as seriously as physical health ones. This funding will help ensure mothers get the support they need at this critical time."

Janet Mills, General Manager for Children and Young People's Services at Gloucestershire Care Services NHS Trust, said:

"We recognise that one in six women is affected by mental health issues and stress during pregnancy or after birth. These women need specialist care and support and this new team will help us to provide that, making sure that people get the care they need when they need it."

This development supports a number of key themes within Gloucestershire's Sustainability and Transformation Plan (STP), including improving mental health support, placing greater emphasis on preventing ill health, helping people to be healthy and well at home and enhancing community based services and support.

To read more about the STP and find out about how you can get involved, visit the STP website at:   

5 December 2016

- Gloucestershire named as one of 24 sites delivering training for new ‘nursing associates’

- Role aims to transform nursing and care workforce across England

- 32 nursing associates to be trained by the University of Gloucestershire, in collaboration with local NHS Trusts and led by NHS Gloucestershire Clinical Commissioning Group

Gloucestershire has been named as one of the new sites to deliver training for an important new NHS nursing role.

Health Education England (HEE), the body that coordinates the country’s clinical training, has announced that Gloucestershire was one of 24 sites that will deliver the second wave of training for the new ‘Nursing Associate’ role, a new healthcare position that sits alongside existing nursing care support workers and fully-qualified registered nurses to deliver hands-on care for patients. 

Led by Gloucestershire Clinical Commissioning Group, The University of Gloucestershire will spearhead training in the new roles, in collaboration with Gloucestershire County Council and local NHS Trusts 2gether, Gloucestershire Hospitals NHS Foundation Trust and Gloucestershire Care Services NHS Trust.

Nursing Associates in training will also have the opportunity to work with other partners Millbrook Lodge - the Order of St John Care Trust, Sue Ryder, Leckhampton Court Hospice and the South West Ambulance Service Trust, who represent a variety of places where they might provide care for patients.

Training for 32 nursing associates will start in 2017, with the initiative aiming to create over 1,000 new nursing associates nationally.

The Department for Health, the Nursing and Midwifery Council, and the Royal College of Nursing are predicting a national shortage of registered nurses of almost 50,000 this year. Gloucestershire has been experiencing its own nursing shortages - it is estimated that the county needs around 450 new nurses a year which poses significant challenges for NHS Trusts serving Gloucestershire and for the nursing profession generally.

Susan Field, Director of Nursing at Gloucestershire Care Services NHS Trust said:

This is a great opportunity for Gloucestershire’s health community. Nurses have a hugely important role in community services. A skilled associate nurse workforce will offer greater support to our registered nurses, and help the Trust continue to provide high-quality person-centred care. The new role will provide a clearly defined practice and education pathway, which will help the healthcare community create the conditions for sustainable workforce development, and innovative practice for the people of Gloucestershire. This is an exciting time; I look forward to meeting these nurse associates in the near future.

Stephen Marston, Vice-Chancellor at the University of Gloucestershire said: 

"Given the importance of the health service, we are delighted to have been given the green light to deliver the second wave of training for the new nursing associate role alongside our NHS partners.

"The role will be crucial to the future of nursing and the health service, and this collaborative approach will enable our students to get the hands-on experience they need to provide a high standard of care to NHS patients in the future.”

Gloucester MP Richard Graham said: 

"This is another big step forward on our University's journey to teaching health skills, whether through degrees or higher apprenticeships. And it opens the door for my constituents to become among the first wave of Nursing Associates in the country".

For further information please email:

About the University of Gloucestershire

The University of Gloucestershire is a diverse, vibrant community of 12,000 students and 1,600 staff.

The university is based across four campuses in Cheltenham and Gloucester. Organised over eight academic Schools – Art and Design; Business, Computing and Technology; Education; Health and Social Care; Liberal and Performing Arts; Media; Natural and Social Sciences; and Sport and Exercise. 

The university has long excelled in education, media, sport and fine art. 

Some quick facts about the university – read more on our website: 

The Times and Sunday Times Good University Guide 2017 ranks us 27th out of 123 for teaching quality and 40th out of 123 for overall student experience. The 2017 Good University Guide says the “word is spreading” about the quality of the experience the University of Gloucestershire offers students and praises its “Outstanding Student Satisfaction.” 

Training teachers since 1847 – outstanding primary and secondary school training as rated by Ofsted in 2015. 

We are in the UK’s top 20 universities for best courses and lecturers, student support and international (What Uni Student Choice Awards 2016) 

95% of our graduates are in employment or further training within six months of completing their degrees (Destination of Leavers in Higher Education data 2015). 

Students rank us highly for ‘high quality staff and lectures’, ‘good environment on campus’, ‘good personal relationships with teaching staff’ and ‘good library and library opening times’ (Times Higher Education Student Experience survey 2016).

Through our Your Future Plan programme every year more than 3,000 students on a placement or internship. 

Worked with GFirst LEP to establish The Growth Hub at our Oxstalls campus, which supports businesses in the area through promoting skills, innovation and enterprise. 

Staff and students volunteer 18,000 hours for community projects supporting more than 150 organisations. 

We are ranked ‘First Class’ and the 8th most sustainable university in the UK (People & Planet University League, 2016)

Follow our social media networks #JoinTeamGlos - Twitter, Facebook, LinkedIn and Flickr.



Norovirus, sometimes known as winter vomiting disease, is highly infectious. It is a virus that is easily transmitted through contact with infected individuals.Norovirus

Hospitals in Gloucestershire are supporting a countywide NHS campaign to help stop the spread of Norovirus. We want to protect vulnerable patients and support NHS services this winter, and are asking for your help.

We are asking members of the public to follow this advice throughout winter:

Do not visit healthcare facilities such as hospitals or nursing homes if you have had diarrhoea and/or vomiting until two days after symptoms have stopped (even if your symptoms were mild).

If you are a patient due to have a planned stay in hospital and you develop diarrhoea and/or vomiting just before your visit, please inform the ward / department to let them know. They can advise you whether it is safe for you to come into hospital.  

Wash your hands frequently with warm water and soap. You should always do this after using the toilet and before preparing food. This is good practice whether or not you have symptoms.

Do not handle or prepare food for other people until you have been free of symptoms for a minimum of three days.

If you, or someone you care for, needs medical advice call NHS 111 or your GP surgery in the first instance. 

The ‘Combat Norovirus’ campaign’s banners, posters and leaflets carry the key campaign messages and are on display at Gloucestershire Royal Hospital, Cheltenham General Hospital, Community Hospitals and Stroud Maternity Unit. 

Leaflets for relatives explaining how to protect vulnerable patients will be handed out by healthcare staff. The important campaign messages and useful information about Norovirus symptoms are available on NHS Gloucestershire Clinical Commissioning Group’s website here.

Gloucestershire Hospitals NHS Foundation Trust Director of Infection Prevention and Control Maggie Arnold said:

“People who are already ill, such as patients in hospital, can sometimes get quite poorly as Norovirus can interfere with the effectiveness of the medicines they are taking and also make them weak and dehydrated, which is why we are encouraging all our staff, patients and visitors to get behind this important campaign and help tackle the spread of Norovirus. Anyone visiting our hospitals will not fail to see the campaign messages – we just need every individual to take it to heart and help protect our vulnerable patients.”

Clinical Chair at NHS Gloucestershire Clinical Commissioning Group and local GP, Dr Andy Seymour, said:

“The campaign reinforces our shared responsibility to combat the spread of Norovirus in the interests of patients, staff, relatives and the NHS as a whole. We urge everyone to take heed of the important messages and act responsibly – it could make a real difference and could even save lives.”

Susan Field, Director of Nursing at Gloucestershire Care Services NHS Trust said “We will be working with our colleagues across the county to reinforce these key messages to prevent the spread of Norovirus to our patients and our staff.

It is very difficult to stop the spread of Norovirus once it is in a closed environment such as hospitals so we are asking the public to help support us by restricting visiting to what is absolutely necessary to protect t those most at risk.”

December 2016

handitback posterIn Gloucestershire we have a campaign to get any equipment with a GIS Barcode that is unused returned so that it can be recycled to help someone else. Click here to view a video about the equipment pathway in Gloucestershire.

The Gloucestershire Community Equipment Service (CES) loans equipment to individuals following an assessment of their needs by a health or social care professional. Examples of the types of equipment CES loans out are mobility aids, toileting and bathing equipment, mattresses and beds and general aids to daily living.

One of the biggest challenges faced by the service is getting the loaned equipment back from users when they no longer need it. When equipment is returned to the logistics provider GIS Healthcare it is professionally cleaned and refurbished (where possible), meaning that expensive new equipment can be recycled and creates efficiencies and savings in the equipment pathway. This then means that this funding can be invested in other projects to improve the service provided to people in Gloucestershire. 

There are examples of some equipment, such as bed pans and sock aids, which cannot be returned and recylced. Full details of what and how equipment can be returned is available on the CES website. Gloucestershire Community Equipment Website by following this link




The Accessible Information Standard is a new mandatory requirement that all NHS and adult social care services must follow. Its purpose is to ensure that all service users (or their carers) can receive / access information in the format that is right for them so that they may best understand it: this requires the Trust to make information available in large print, EasyRead, audio files, languages other than English etc, and/or to provide professional communication support if needed, for example from a British Sign Language interpreter.

From 1 December 2016, service users will be asked if they have a preferred format for their information and communication when they attend an appointment with one of the Trust’s services. This preference will then be recorded on the person’s clinical record, and with consent, shared with other health and social care professionals to ensure that every individual gets the information they need.  This includes letters for appointments and information leaflets about clinical conditions or treatment.

If you have any questions about the Standard, please speak to a member of staff when you go for your appointment.

2 December 2016 



After helping thousands of people successfully stop smoking, Gloucester Quit Stop Shop, in Southgate Street, is relocating to Southgate Moorings near Gloucester Quays until the end of the year.

The shop has been run by Gloucestershire Care Services NHS Trust since April 2013, and by its predecessor NHS Gloucestershire since a lease was signed in December 2010.

Gloucestershire County Council, which commissions smoking cessation services, has chosen an alternative provider in a recent tender, who will offer stop smoking support in the county from January 1, 2017.

Jo Glasscock, manager of the current Stop Smoking Service, said; “The Quit Stop Shop has helped more than 5,000 people give up smoking since it opened its doors.

“Quit rates for Cindy and Debbie, our two advisors based there, have been extremely high at 78% - that’s nearly eight out of ten people – and they were nationally recognised for their work earlier this year.

“Having a presence in the heart of the city has been a very positive experience for our team, and I would like to thank everyone – both within the NHS and from other organisations – who has contributed to its success.”

Anyone currently seeing an advisor at the Quit Stop Shop will be offered an appointment at Southgate Moorings, by Gloucester Quays, until the end of the year. Those looking for initial support will still be able to walk in to Southgate Moorings until the end of the year.

Gloucestershire County Council will be announcing the new provider shortly so people will know where to go from January 2017.

Anyone wanting support and advice can call the Stop Smoking Team on 0300 421 0040 or visit



Cheryl Haswell is Matron of the Dilke Memorial and Lydney & District Hospital. Cheryl has been in post since July 2016, and she is not new to the Forest of Dean. Cheryl Haswell

“I grew up in the Forest and went to school here in Bream and Lydney. As a child I spent a lot of time playing outdoors and did lots of walking too. I left when I was 17 to do my nurse training in Wales, and live in Gloucester now, but I still visit family and friends here - there are many good pubs for a nice Sunday lunch!”

Cheryl knew she wanted to be a nurse when she was a teenager, and did a pre-nursing qualification course at what was then the West Gloucestershire College of Further Education. She was encouraged to pursue nursing, and has since worked in mental health, trauma and orthopaedics in Gloucestershire. Before working in the Forest, Cheryl was Matron for Infection Prevention & Control at Gloucestershire Royal and Cheltenham General Hospitals for eight years - and is used to overseeing two different sites. “You just need to make sure your time is evenly spread, but that you are flexible on where you will be based each day. I like to do matron walkabouts in the hospitals, which includes checking on the wellbeing of our patients and getting feedback from them and also from our fantastic staff.”

This is Cheryl’s first role in a community hospital, and she enjoys the contact with a variety of other healthcare professions. “I have the opportunity to work alongside therapists, social workers, radiologists, administrators and the f Friends of the hospitals, who do wonderful work fundraising for us. It’s so varied, that’s what I really like – no day is the same!”

Cheryl is passionate about supporting new nurses, and believes that community hospitals are a great learning environment. “We have compassionate and caring staff here who support new recruits, those who want to develop and those who want to return to nursing. My advice to new nurses is make use of all learning opportunities during placements, be prepared to work hard and try as many specialities of nursing as possible. Never be afraid to move sideways and consider a first post in a Community Hospital to develop your confidence”

Cheryl has had many memorable moments as a nurse, but there is one that will stay with her for a long time “I was appointed to my first Senior Sister role on one of the wards at Gloucestershire Royal Hospital by Jane Cummings, who is now the Chief Nursing Officer for England. It was something I had to been working towards for a long time, and from there I went on to be matron in that specialism. It just showed to me that hard work does pay off!” 

Outside of work, Cheryl likes to watch her sons play football for Tuffley Rovers and West Bromwich Albion Development, as well as visiting her husband’s hometown of Portsmouth. She also enjoys trips to the theatre and is a keen traveller: “I would love to see more of India, and I want to visit Vietnam soon too”