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CQC logoSTROUD General Hospital has been given a clean bill of health according to the latest inspection from health watchdog the Care Quality Commission (CQC).

Inspectors from the CQC, the regulator of health and social care in England, visited the hospital over two days on November 27 and 28, and found standards are being met across all five categories assessed.

They spoke to patients about their experiences at the hospital and were told of friendly and caring staff, good food and high standards of cleanliness.

Liz Fenton, director of nursing at Gloucestershire Care Services NHS Trust which runs the hospital, said: “This is a really positive report for a well-loved hospital and everyone at Stroud deserves recognition for the quality of care demonstrated to the inspection team.
“This report will act as a platform from which we can continue to improve so that our community hospitals provide only the highest quality services for the people of Gloucestershire.”

This was a routine inspection where inspectors can choose to assess the hospital against any of 16 standards which relate to the quality and safety of care.

The CQC team observed the care people received, studied hospital records and talked to service users and staff in order to assess the hospital in five areas:
 • Care and welfare of people
 • Meeting nutritional needs
 • Cleanliness and infection control
 • Staffing
 • Assessing and monitoring the quality of service provision
Patients described the staff as “kind” and “sociable” while another said that “nothing is too much trouble” when it came to their care.

They said Stroud was “a quiet hospital, good for rest and recuperation” while another said “the staff here are kind, extremely nice and the hospital is small – everyone knows each other and is very friendly.”
The CQC report says the hospital was clean and hygienic and that there were enough qualified, skilled and experienced staff to meet people’s needs.

Inspectors also provided some observations which will support the hospital in improving care and which are being used as the basis for a development plan across all seven of the trust’s community hospitals.

Matron Carol Grimsdale said: “It is fantastic to receive such positive feedback from our patients. I am proud of my colleagues here and I’m sure this will further motivate and encourage them. As a trust we are looking carefully at all the feedback from the CQC report to see what we can learn to keep improving the care provided both at Stroud and across our community hospitals.”