News

High profile campaign launch as the NHS prepares for winter

The NHS in Gloucestershire is launching its winter campaign and asking people to think twice before heading to A&E or calling 999 when it’s not an emergency. The campaign visuals under the...

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Di Gould elected as President of the British Dental Association Community Dental Services Group

    Di Gould, Clinical Director of the Trust’s Community Dental Services (CDS), has been elected by her peers to be president of the British Dental Association’s CDS Group.  Di started her new...

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The NHS in Gloucestershire is launching its winter campaign and asking people to think twice before heading to A&E or calling 999 when it’s not an emergency.

The campaign visuals under the banner ‘Some people really need A&E, Do you?’ gives members of the public clear advice on what to do if they are ill or injured and not sure where to turn. You can watch a video here -

Mark Pietroni, Consultant in Emergency Care at Gloucestershire Hospitals NHS Foundation Trust said:

“Our emergency departments are very busy places, particularly during the winter months, and therefore we urge the public to do the right thing and only use A&E if they have life threatening conditions or serious injuries.

If it isn’t a genuine emergency, you are highly likely to receive the care you need in a more timely way if you access other health services available. We need to focus our time on those patients who are seriously unwell.

The campaign message is clear with four simple ways to get instant advice on the right care or service option for you if you are not sure where to turn.”

The campaign advises people to download the App (ASAP Glos NHS), Search the ASAP website (www.asapglos.nhs.uk), Ask NHS 111 (give them a call) or pop in to their local Pharmacy.

The ASAP App and website allow users to ‘Search by Service’ or ‘Search by Condition’, with a step-by-step guide through symptoms, self-care advice and signposting to the appropriate NHS service/s if needed.

Dr Andy Seymour, Clinical Chair at NHS Gloucestershire Clinical Commissioning Group said:

“The choice of healthcare options is often greater than people realise, particularly for non-emergencies. Your local pharmacy is a great first port of call if you are ill or injured and are unsure where to turn.

Also working together, many GP practices are now offering extra appointments in the day time and outside normal opening hours and community hospital minor injury and illness units offer a range of services to adults and children, 7 days a week.

This campaign, which will be running across a number of channels, is about helping people to access the right health advice when they need it most.”

Dr Caroline Bennet, Urgent Care Lead at NHS Gloucestershire Clinical Commissioning Group said:

“We know that many people are following the campaign’s call to action, but we need everyone to use NHS services responsibly.

If your condition isn’t a genuine emergency and you turn up at A&E, you are likely to wait longer to be seen, could delay more poorly patients from receiving the care they need and also waste precious NHS resources.”

The high profile campaign includes a film featuring in Facebook adverts and in GP surgery waiting areas, radio, press and on-line adverts, distribution of eye catching promotional material and outdoor advertising.

 

20 November 2017

 

 

Di Gould President 1Di Gould, Clinical Director of the Trust’s Community Dental Services (CDS), has been elected by her peers to be president of the British Dental Association’s CDS Group. 

Di started her new role at the Group’s annual Presidential and Scientific Meeting, which took place at Cheltenham Racecourse on Thursday 5 – Friday 6 October. Di was tasked with putting the event programme together. In her opening address to delegates, Di spoke about the challenging but rewarding and varied work of community dentists and reflected on the invaluable support of dental nurses. 

As part of her role, Di will visit community dental services across the country. Dates have already been confirmed for the West Midlands and Derry in Northern Ireland.  

Di said “I am very honoured to be elected as President of the BDA Community Dental Services group and am looking forward to meeting colleagues across the UK throughout the coming year as part of this exciting role.”

 

1 November 2017

 




Congratulations to seven Healthcare Assistants (HCAs) from Stroud General and the Vale Community Hospitals, who have recently been awarded Care Certificates. Stroud Vale HCAs

The group have been part of a 12 week training and development programme, learning the skills and behaviours to provide compassionate, safe and quality care. The Certificate is awarded to those in healthcare roles who have demonstrated they meet each of the 15 Care Certificate standards, including caring with privacy and dignity, awareness of mental health (including dementia and learning difficulties), safeguarding and infection control. 

The group received their certificates and badges from Sue Field, Director of Nursing, in the post-graduate room at Stroud General Hospital. Sue said “The Certificate marks the start of something new, and I know our HCAs are really making a positive difference on the wards with their colleagues and especially with patient care.”

Pauline Cox, Training and Development Facilitator (Stroud) and Julie Lerigo, Training and Development Sister (the Vale) have provided support and advice along the way. Julie said: “We feel extremely lucky to work with such wonderful HCAs, it has been wonderful to watch them develop and grow.” 

Some of the HCAs will now go on to do their nurse training, apply for a Nursing Associate role, or start an apprenticeship.

Jess, HCA at the Vale, said “The Care Certificate has strengthened our confidence in our roles, and I think we provide better care for patients because of it”.

Health Care Assistants who completed their Care Certificate are:  

  • Uta Baldauf
  • Jessica Fisher
  • Cidalia Goncalves
  • Teresa Harrison
  • Donna Hawker
  • Lauren Hayward
  • Lorna Mankee

 

27 October 2017





The Gloucestershire Sexual Assault Referral Centre (SARC) has been awarded the Police Commander's Commendation for Excellence by Gloucestershire Police.  SARC

This is in recognition of the team’s continued support and assistance to victims of sexual offences and for the crucial part they play in safeguarding victims and assisting the police in bringing perpetrators to justice. 

Magdalena Gulcz-Hayward, SARC Manager, was also awarded for her assistance and support of a vulnerable victim of a serious sexual offence. The victim would not initially engage with the police, however Magdalena spent over five hours supporting and reassuring the victim, allowing to her to provide a video interview. 

Magdalena said “I work with incredible women who are kind, caring and considerate and always put their clients’ needs first. We are very proud to be providing an empowering, client led service.’

The service is jointly provided by the Trust and Gloucestershire Constabulary. To find out more about SARC, click here.

 

25 October 2017

 





North Cotswolds HospitalHospital Ward Volunteers

Do you enjoy talking to people, listening to music, reading newspapers and/or supporting people through befriending activities? Have some spare time and want to put this to good use? We would love you to spend time with patients on the hospital ward. Help at lunchtimes is particularly valuable but we appreciate any time you can give us.

Gardening Club Volunteers

Do you enjoy gardening or being outside? Would you like to meet new friends or get more exercise? We are starting a new Gardening Club at the hospital and need volunteers to help. Everybody is welcome, from keen gardeners to beginners.

Want to know more?

We are holding an open day at North Cotswolds Hospital on Tuesday 31 October from 10am to 12pm for anyone interested in helping at the hospital. We will discuss our volunteer roles with you in more detail and help find a role to suit your interests.

Please do come along and meet some of the team involved in this valuable and rewarding work and talk through any queries you may have over a cup of tea.

For more information about volunteering at the hospital, please call Angie Pinchin on 0300 421 8799 or email angela.pinchin@glos-care.nhs.uk.  

 

25 October 2017

 




Two Trust teams have been recognised for their work on SystmOne at the first ever SystmOne Innovation Awards. 

Time to Care, a Listening into Action (LiA) team, won the Workforce Experience Award for designing and implementing a RAG (Red Amber Green) capacity tool for Integrated Community Teams (ICTs). The tool helps clinicians to see how much time the patient should be ledgered for to ensure they provide high quality care (which can include administering medication, undertaking assessments, undertaking therapy intervention). Every new patient starts on red until they have been assessed, and if they stabilise or improve they move through to amber and green. 

The Musculoskeletal physiotherapy team were runners up in the User Interface Design category. The team created a single point of access for referrals on SystmOne which are managed by administrative and clinical colleagues from across the whole service. This system ensures consistency and equity, preventing any delays to registration and triage and building resilience into the service. The team have considerably increased their use of texts and emails to service users through SystmOne, providing a greater level of cost effective communication than printed letters. 

Dawn Allen, Professional Head of Community Nursing & Head of Tissue Viability and Complex Leg Wound Services, said: "This award recognises the combined and committed multi-professional LiA group who worked tirelessly in drawing together the RAG tool and sharing it out to their colleagues in the ICTs, in particular the Professional Leads who helped inform the data collection and tool development so proficiently. The tool is a clinically led, quality focused enabler for services and forms a part of future capacity management approaches." 

Sarah Morton, Professional Head of Adult Physiotherapy, said “Both submissions demonstrated the strength of collaborative working between clinical systems, information analysists, IT teams and clinical colleagues and it was a great testament to everyone’s efforts.”

 

12 October 2017

 

 

Board Headshots I Barker 4 IB Pref midsizeA joint Chair has been appointed following last month’s announcement that 2gether NHS Foundation Trust and Gloucestershire Care Services NHS Trust are working on proposals to  integrate as a single organisation.

Ingrid Barker was chosen following a formal selection process, which included a series of discussion groups involving a broad range of clinical and non-clinical representatives from both Trusts, as well as patients, service users and carers.

The discussion groups were then followed by a formal interview with members of 2gether’s Council of Governors alongside independent advisors. Their decision has also been ratified by the full Council of Governors as the appointing body.

Ingrid will take up her position from January 2018, after which a business case will be developed with a view to formally joining the two organisations from October 2018.

Ingrid said: “I am delighted to have been selected as Joint Chair of two Trusts who are providing such high quality services to the people of Gloucestershire and Herefordshire. The coming months and years will be momentous, as we work to combine our experience, expertise and resources, in order to enhance the services we provide to our local communities. I look forward to working with colleagues across both organisations, together with our many partners, as we progress our proposals.”

2gether’s Lead Governor, Rob Blagden, said: “This is an exciting time for 2gether and Gloucestershire Care Services, and selecting the right candidate for the position of Joint Chair was extremely important. Our Council was clear that we would only appoint if our candidate was the best person to lead us in the months and years ahead, and we are confident that Ingrid is fitting for the role. Ingrid brings a wealth of local knowledge and experience combined with a passion to improve health outcomes for our patients.”

Nikki Richardson, Senior Independent Director for 2gether, added: “I would like to congratulate Ingrid, who has a huge amount of experience, both locally and nationally within the NHS. Her strong leadership will be vital as we progress our plans for integrating mental health, learning disability and physical health services, and work together to make services more seamless for our communities.”

Ingrid Barker is currently Chair of Gloucestershire Care Services NHS Trust – a position she has held since April 2011. She was previously a Non Executive Director on the Board of NHS Gloucestershire for five years. She is a Trustee and board member for NHS Providers, elected to represent the Community Trusts across the country. Ingrid has undertaken national policy and service development roles through the Centre for Mental Health Services Development.  She was Deputy Chief Executive of an NHS Trust in Surrey and led Croydon Mental Health Unit as Unit General Manager, transforming institutional services to community provision.  A qualified social worker, Ingrid established a service for young homeless people in Central London and was Regional Director of MIND.  She also led the creation of the first mental health Patients Councils and Advocacy projects in Britain.

She has lived in Gloucestershire with her family since 2002 and during that time has served as Chair and as a Governor for Ribston Hall High School in Gloucester. She is currently a Governor of Hartpury College.

2gether and Gloucestershire Care Services announced plans to appoint a Joint Chair and Joint Chief Executive last month. The position of Joint Chair was ring fenced to the sitting Chairs of both Trusts. Ruth FitzJohn, who is currently Chair of 2gether, announced her decision to retire at the end of 2017 earlier this year.

Selection of the Joint Chief Executive will take place during November and the Joint Chief Executive will also take up position in January 2018.

A full programme of engagement will then begin with staff and partners about the next steps. Both Trusts will remain separate legal entities with independent Boards until a full business case is completed and necessary approvals are received.

 

 

The Trust held its Annual General Meeting (AGM) on Wednesday 27 September at Oxstalls Campus, University of Gloucestershire. We were pleased to welcome over 100 members of the public, stakeholders, partner organisations and colleagues to the event, with over 60 people attending the formal AGM.

The exhibition focused on the range of community-based services we provide, including our Integrated Community Teams (ICTs), Chat Health (our new text messaging service for 11-19 year olds), and our partnership with Macmillan to deliver the Next Steps Cancer Rehabilitation service.

Attendees also had the opportunity to view a model ward which will be used for student training, as part of the University of Gloucestershire’s brand new innovative nursing degrees, launching this autumn. As a key partner for the new degree programme, we are looking forward to working alongside nursing undergraduates to help them develop the skills and adaptability to deliver high quality patient care.

The formal AGM session included a summary of our key achievements over the last 12 months via a short video featuring Katie Norton, Chief Executive and colleagues from across the Trust. We also heard presentations from a number of service areas including a collaborative approach to improving the Children’s End of Life Care Pathway, and how our Allied Health Professionals will be delivering against the four impacts of the AHP National Strategy.

 

6 October 2017