Getting back on track after cancer treatment

A project helping patients take back control of their lives and speed recovery after treatment for breast, prostate or colorectal cancer has proved so powerful it has secured further funding...

Read more

Community Hospitals in the Forest of Dean - Public and Staff Consultation

The 12 week Community Hospitals in the Forest of Dean public and staff consultation ended on 10 December 2017. We would like to thank everyone who has taken part and...

Read more

In the first instance please contact the customer services team at Gloucestershire Care Services NHS Trust

Service Experience Team 
Gloucestershire Care Services NHS Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park

Telephone:  0300 421 8313

If you feel you need help or support with your complaint you can contact POhWER, a national advocacy service which will provide free, independent and confidential support.

 ou can call them on 0300 003 1162 (charged at local rate) or email or visit the website:

 Alternatively you can write to them at POhWER, PO Box 14043, Birmingham  B6 9BL       

Further steps you can take

You can ask the Local Government Ombudsman (LGO) for help with your complaint or to investigate further. The LGO looks at complaints and, if it feels it is appropriate, will conduct an independent investigation.

You can contact the LGO advice team on 0300 061 0614 or 0845 602 1983 or by email at

More information is available online at