There are many reasons you may wish to contact us and a number of ways in which to do so. Please take a moment to read some of your options and select the one you feel is most appropriate. This page offers options to tell us about your experiences. Other pages in this section cover complaints, general correspondence and Freedom of Information requests.

General Enquries 

Gloucestershire Care Services NHS Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth
Gloucester
GL3 4AW

Telephone: 0300 421 8100

Tell us about your experiences

Your feedback provides us with vital information about how well we are meeting your expectations, what we are doing well and where we can improve. If you would like to share your experience you can:

• Use our ‘Friends and Family test’ online survey here
• Email us: contactus@glos-care.nhs.uk
• Complete a NHS ‘Your experience counts’ comment card or an adult social care ‘We want your feedback’ leaflet
• Complete a ‘Friends and Family test’ card
• Share your views on NHS Choices
• Tell us about your experiences on Patient Opinion
• Speak to a member of staff

pdfYour Experience Counts feedback form

You can also contact the service experience team at Gloucestershire Care Services:

Service Experience Team 
Gloucestershire Care Services NHS Trust
FREEPOST Plus RSKC-CSKU-KRZX
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth
Gloucester
GL3 4AW

Email:  yourexperience@glos-care.nhs.uk
Telephone:  0300 421 8313